Privacy and Data Protection Statement

At River Gardens RTM, we are committed to protecting and respecting your privacy. This statement outlines how we collect, use, and safeguard your personal data.

Data Collection and Use

By using our website to interact with RG RTM, you consent to us collecting and processing your personal data. We collect personal data such as names, addresses, and contact details for the purpose of managing the RG RTM from details you provide to us on our website. This includes communication about property management, maintenance, and RG community matters.

Legal Basis

We process your data based on your consent to us doing so when you provide your details to us on or website or otherwise and based upon the legitimate interests of River Gardens RTM in managing the development effectively and in compliance with relevant laws and regulations.

Data Sharing

We do not share your personal data with third parties except as necessary for the implementation and management of RTM at RG such as with maintenance, contractors or legal advisors, and always under strict confidentiality agreements.

Data Security

We implement appropriate measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. 

We will keep your data no longer than is necessary for us carry out the purposes for which RG RTM has been established.

Your Rights

You have the right to access, correct, or delete your personal data, as well as the ability to withdraw your consent to us using your personal data. You can also object to or restrict certain types of processing as well as ask that we transfer your personal data to another organisation, or to you in certain circumstances.  To exercise these rights, please contact us at [email protected].

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the bottom of this Privacy and Data Protection Statement.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at [email protected].

Changes to This Statement

This Privacy and Data Protection Statement was last updated on 17 June 2024. We may update this statement from time to time. Any changes will be posted on our website.